Using the Higher Education Performance Framework to Assess Service Quality and Satisfaction among Private University Students

by Eric E. Mang’unyi, Krishna K. Govender
Published 2017-09-01

Antecedents to consumer buying behavior: the case of consumers in a developing country

by Eric E. Mang’unyi, Krishna K. Govender
Published 2019-09-01

The Meanings of “Good Service Quality”: Insights from a Private University Brand in the Kingdom of Bahrain

by Mahmood A. Husain Mahmood, Eric E. Mang'unyi
Published 2018-03-01

Factors impeding African immigrant entrepreneurs’ progression in selected small and medium enterprises: Evidence from a local municipality in South Africa

by Bernard L. Ngota, Eric E. Mang'unyi, Sookdhev Rajkaran
Published 2018-07-01

The relationship between e-CRM and customer loyalty: a Kenyan Commercial Bank case study

by Eric E. Mang’unyi, Oumar T. Khabala, Krishna K. Govender
Published 2017-07-01

Employment creation in Kenya: exploring the Jua Kali enterprises

by Eric E. Mang’unyi, Christine W. Mwanzia, Krishna K. Govender
Published 2018-12-01