The influence of demographic variables on service quality perceptions in three selected service industries

by Christo Boshoff, Deon Nel
Published 1992-12-01

The relative influence of service quality dimensions on perceptions of service quality in the banking industry

by Christo Boshoff, Gerhard Mels, Deon Nel
Published 1994-03-01

An empirical assessment of the extended service quality model

by Deon Nel, Christo Boshoff, Gerhard Mels
Published 1997-06-01

Business ethics: Should the punishment fit the crime?

by Leyland F. Pitt, Richard T. Watson, Deon Nel
Published 1990-12-01

The SERVQUAL instrument: Reliability and validity in South Africa

by Deon Nel, Leyland F. Pitt, Pierre R. Berthon
Published 1997-09-01

Protective effect of hydroxysafflor yellow A on dopaminergic neurons against 6-hydroxydopamine, activating anti-apoptotic and anti-neuroinflammatory pathways

by Xiaomei Yang, Yun Li, Lin Chen, Mingguo Xu, Jianbo Wu, Peng Zhang, Deon Nel, Baozhu Sun
Published 2020-01-01