Management Information System in Evaluation of BCA Mobile Banking Using DeLone and McLean Model

by Astri Ayu Purwati, Zainol Mustafa, Mazzlida Mat Deli
Published 2021-05-01

Product Quality and After-Sales Service in Improving Customer Satisfaction and Loyalty

by Astri Ayu Purwati, Tomy Fitrio, Frank Ben, Muhammad Luthfi Hamzah
Published 2020-10-01