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  1. 1
    Essays in Service Operations Management
    by Dufalla, Michele
    Published 2014
    “...In this dissertation, I discuss three problems within service operations management: identifying...”
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  2. 2
    Survey on Operations and Service Management
    by Yu-Yun Lee, 李育雲
    Published 2015
    “... of operations and service management can be deduced. ...”
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  3. 3
    Operations management perspectives on expert services
    by Santos, Juliana
    Published 2013
    “... role in the developed economies. In operations management (OM), the term “Professional Services...”
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  4. 4
    MANAGING OPERATIONS IMPROVEMENT IN ROMANIAN PUBLIC SERVICES
    by BALOI IONUT-COSMIN
    Published 2015-07-01
    Subjects: “... improvement management, lean manufacturing...”
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    Article
  5. 5
    The role of consumer behaviour in service operations management
    by Ren, H.
    Published 2018
    “...In this thesis, I study the impact of consumer behaviour on service providers’ operations...”
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  6. 6
    Optimization Models and Algorithms for Services and Operations Management
    by Lu Zhen, Si Zhang, Xinchang Wang
    Published 2017-01-01
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    Article
  7. 7
    Design of an operations manager selection system in service encounter
    Subjects: “...Operations management...”
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    Article
  8. 8
    Strategic and operational services for workload management in the cloud
    by Ishakian, Vatche
    Published 2015
    Subjects: “...Resource management...”
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  9. 9
    The Innovation and Operation of Knowledge Management in Service industries
    by Cheng-Shu Tu, 杜長樹
    Published 2000
    “... Management in Service industries THESIS ABSTRACT This thesis to intends...”
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  10. 10
    Multiproduct Pricing Management and Design of New Service Products
    by Wang, Ruxian
    Published 2012
    Subjects: “...Operations research...”
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  11. 11
    Operations management in the financial services industry in South Africa
    by Blohm, Renee
    Published 2016
    “... management problem intervention, change and learning in an operational environment. For practical purposes...”
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    Dissertation
  12. 12
    Enabling easy consumer access to services and products
    by Hasdemir, Baris
    Published 2012
    Subjects: “...Management|Operations research...”
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  13. 13
    Productivity and comparative analysis in service and manufacturing operations
    by Chen, Yao
    Published 2000
    Subjects: “...Management|Operations research...”
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  14. 14
    Hospitality operations management : a systems approach to the service concept and capacity management
    by Jones, Peter
    Published 1998
    Subjects: “...Management & business studies...”
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  15. 15
    Integration of service quality, benchmarking and Ishikawa diagram in service operations
    by Adrian Noor Prayudha, Budi Harsanto
    Published 2020-10-01
    Subjects: “...operations management...”
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    Article
  16. 16
    Benchmarking in foodservice operations
    by Johnson, Bonnie C.
    Published 2012
    Subjects: “...Food service -- Evaluation...”
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  17. 17
    The impacts of self-service check-in on the airport's operation
    by Wong, Chiu-fai, 黃朝輝
    Published 2014
    Subjects: “...Airports - Management...”
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  18. 18
    Service Operations Optimization: Recent Development in Supply Chain Management
    by Bin Shen
    Published 2015-01-01
    “...Services are the key of success in operation management. Designing the effective strategies...”
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    Article
  19. 19
    Improving project management planning and control in service operations environment
    by Al-Kaabi, Mohamed
    Published 2011
    “... improvement, etc. This research has focused on service sector in attempt to improve project management...”
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  20. 20
    The value added by facilities management services to an organisation's core business
    by Relu, Lona
    Published 2011
    Subjects: “...Operations management...”
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    Others
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