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Showing 1 - 20 results of 306 for search 'CUSTOMER BEHAVIOUR IN SERVICE ENVIRONMENT', query time: 1.05s Refine Results
  1. 1
    The impact of product, service and in-store environment perceptions on customer satisfaction and behaviour
    by Manikowski, Adam
    Published 2017
    Subjects: “...customer...”
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  2. 2
    Sensory Marketing - Does music influence customers? : Effects of music on customer behaviour, emotions and perceived atmosphere towards a specific product category
    Subjects: “...service environment...”
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    Others
  3. 3
    Role of Service Environment for Restaurants: The Youth Customers' Perspective
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    Article
  4. 4
    The pattern of customer complaint behaviour in public transportation :  
    Subjects: “...customer complaint behaviour...”
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    Others
  5. 5
    The Impact of Store Atmospherics, Perceived Value, and Customer Satisfaction on Behavioural Intention
    by Fikry, A, Jalil, NAA, Zainuddin, A
    Published 2015
    Subjects: “...Behavioural Intention...”
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    Article
  6. 6
    Customer Relationship Management in Public Transportation: A Comparative Analysis
    by Andrey S. Mikhaylov, Anna A. Mikhaylova
    Published 2016-06-01
    Subjects: “...customer complaint behaviour...”
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    Article
  7. 7
    Territorial Behaviours and Fellow Customers’ Expectations of Employee Responses in the Casual Dining Environment
    by Gunawardana H. M. R. S. S, G. Daniel Steel
    Published 2020-01-01
    Subjects: “...territorial behaviours...”
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    Article
  8. 8
    The Relationship between Rewards and Recognition, Service-Oriented Organizational Citizenship Behaviour, and Customer Satisfaction
    by Wilches, Guillermo
    Published 2009
    “... the environmental and situational aspects that influence employee’s service behaviours. These factors are crucial...”
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  9. 9
    The Relationship between Rewards and Recognition, Service-Oriented Organizational Citizenship Behaviour, and Customer Satisfaction
    by Wilches, Guillermo
    Published 2009
    “... the environmental and situational aspects that influence employee’s service behaviours. These factors are crucial...”
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  10. 10
    Managing employee customer service interpersonal exchanges in the hospitality industry: a New Zealand hotel case study
    by Goodsir, Warren
    Published 2008
    Subjects: “...Customer service...”
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    Others
  11. 11
    The Customer Orientation Service of Spanish Brokers in the Insurance Industry: The Advisory Service of the Insurance Distribution Channel Bancassurance
    by Miguel Angel Latorre Guillem
    Published 2020-04-01
    Subjects: “...customer-oriented service...”
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    Article
  12. 12
    Regional bias when benchmarking services using customer satisfaction scores
    by Brint, A., Fry, John
    Published 2020
    Subjects: “...Monopoly services...”
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  13. 13
    Perceptions of the rules of business behaviour in the competitive banking environment in Uganda
    Subjects: “...Financial services industry -- Uganda...”
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    Others
  14. 14
    New perspectives on the role of customer satisfaction and commitment in promoting customer citizenship behaviours
    by Estelle van Tonder, Leon T. de Beer
    Published 2018-03-01
    Subjects: “...customer citizenship behaviour...”
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    Article
  15. 15
    Customer service as an indication of service quality in South African supermarkets
    by Marx-Pienaar, Nadene J.M.M.
    Published 2013
    “... that are considered crucial in terms of excellent customer service and repeat purchase behaviour, an attempt was made...”
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  16. 16
    The impact of personality and self-efficacy on customer revenge behaviour
    by Eksteen, Annelie
    Published 2014
    “... comprehensive model of customer revenge behaviour (adapted from Gregoire, Laufer & Tripp, 2010) within a service...”
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    Dissertation
  17. 17
    SERVICE QUALITY AND CUSTOMER SATISFATCTION IN CEC BANK
    by BENȚE Corneliu, DROJ Laurențiu
    Published 2019-12-01
    “... into account four elements: 1). Satisfaction of customer wishes. This is a vital aspect of the marketing...”
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    Article
  18. 18
    Quality of Customer Service in Vietnam Retailer Sector
    by Ha Cong Anh Tien, 河公英進
    Published 2015
    “... and environment. A quantitative research was conducted to find out customers’ attitudes towards Big C stores...”
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    Others
  19. 19
    Employee commitment to customer service in South Africa
    by Premjee, Dipika
    Published 2009
    Subjects: “...Customer services--South Africa...”
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  20. 20
    Employee commitment to customer service in South Africa
    by Premjee, Dipika
    Published 2009
    Subjects: “...Customer services--South Africa...”
    Get full text
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