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  1. 1
    The Adoption of Sustainable Facilities Management (SFM) by the Hotel Industry
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  2. 2
    Investigating the Role of Communication in Hotel Human Resource Management
    by Darukhanawalla, Persis
    Published 2020
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  3. 3
    The concept of luxury hotel in the context of 21st century China: An insight into factors influencing guests' satisfaction with luxury hotels in China
    by Zhao, Jiali
    Published 2018
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  4. 4
    To self-service or not to self-service? That is the question for hotels. An exploratory study of Senior Hotel Managers' perspectives
    by Kolah, Varzan
    Published 2011
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  5. 5
    Operational approaches in New Zealand & Singaporean Hotel Food & Beverage Departments: expanding the customer base beyond in-house
    by Bennett, Rene David
    Published 2012
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  6. 6
    Romantic travellers' cognitive dissonance and willingness to revisit Asian hotels
    by Herjanto, H, Gaur, SS
    Published 2014
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  7. 7
    Customers' expectations of hotel green marketing: a New Zealand quantitative study
    by Mat Yusof, Noor Amalina
    Published 2015
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