Students' Perception: Student Feedback Online (SuFO) in Higher Education

• Main Authors: Eng, TH (Author), Ibrahim, AF (Author), Shamsuddin, NE (Author)
• Format: Article
• Language: English
• Published: 2015
• Subjects: higher education; perception; RATINGS; student feedback online (SuFO); survey research
• Online Access: View Fulltext in Publisher

 Students Feedback Online (SuFO) is an online system that is used to evaluate the overall teaching and learning components in terms of lecturer's quality assurance and performance, content and infrastructure. In view of the importance of SuFO, a reliable instrument is deemed necessary for the evaluation of students' perception of a lecturer's quality assurance and performance, content and infastructure in higher education in Malaysia. The objective of this study is to investigate the perception of students towards SuFO survey. This study was conducted at one of the campus of a public university in the centre region of Sarawak, Malaysia using a survey to investigate the perception of students towards SuFO survey. A total of 158 full time diploma students completed a questionnaire about views on the perceptions of students towards SuFO survey. The questionnaire had high internal consistency whereby the alpha value reported to be 0.863 for 30 items. Analysis of the students' perception by gender (on independent samples t-test) showed that there is a significant difference in mean perception rating between male and female students (p<0.05). Analysis of the students' perception by semester (using ANOVA (analysis of variance)) showed that there is a significant difference in mean perception rating across different semesters (p<0.05). Analysis of the students' perception by ethnicity (using ANOVA) revealed no significant difference in mean perception rating across different ethnicity. In conclusion, this study has presented evidence that male students and female students rated different with respect to the perception toward SuFO survey. In fact male students rated significantly higher when compared to female students. On the other hand, students with lower parts tended to rate higher when compared to students with higher parts. It is hoped that this study offers new knowledge to the scope of research within this field and promotes further studies in countries abroad. (C) 2015 The Authors. Published by Elsevier Ltd.