Analysis of Sample Rejection and the Impact on Quality of Care in Patients in a Single Tertiary Healthcare Facility in Malaysia

The Malaysian Society for Quality in Health (MSQH), recommended a rejection rate of less than 1%. Many studies reported rejection rates of 0.1% to 3.49%. This study was conducted at the UiTM Medical Specialist Centre from January 2019 to October 2019. The blood bank and haematology workstation both...

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Bibliographic Details
Main Authors: Kamal, F (Author), Monir, MA (Author), Rahmat, M (Author), Saman, WAWM (Author)
Format: Article
Language:English
Published: 2020
Subjects:
Online Access:View Fulltext in Publisher
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245 1 0 |a Analysis of Sample Rejection and the Impact on Quality of Care in Patients in a Single Tertiary Healthcare Facility in Malaysia 
260 0 |c 2020 
856 |z View Fulltext in Publisher  |u https://doi.org/10.21834/e-bpj.v5i13.2104 
520 3 |a The Malaysian Society for Quality in Health (MSQH), recommended a rejection rate of less than 1%. Many studies reported rejection rates of 0.1% to 3.49%. This study was conducted at the UiTM Medical Specialist Centre from January 2019 to October 2019. The blood bank and haematology workstation both rejected 84 (5.7%) and 560 (3.38%) samples, respectively. The main causes of sample rejection were clotted and lysed samples. Most of the rejected samples came from the wards, followed by the emergency department. This study showed the need for improvement in venipuncture techniques and types of equipment. 
650 0 4 |a PATHOLOGISTS Q-PROBES 
650 0 4 |a Quality of care 
650 0 4 |a REASONS 
650 0 4 |a Rejection rates 
650 0 4 |a Sample rejection 
650 0 4 |a SPECIMEN REJECTION 
650 0 4 |a Tertiary centre 
700 1 0 |a Kamal, F  |e author 
700 1 0 |a Monir, MA  |e author 
700 1 0 |a Rahmat, M  |e author 
700 1 0 |a Saman, WAWM  |e author