Analysis of Sample Rejection and the Impact on Quality of Care in Patients in a Single Tertiary Healthcare Facility in Malaysia

Analysis of Sample Rejection and the Impact on Quality of Care in Patients in a Single Tertiary Healthcare Facility in Malaysia

The Malaysian Society for Quality in Health (MSQH), recommended a rejection rate of less than 1%. Many studies reported rejection rates of 0.1% to 3.49%. This study was conducted at the UiTM Medical Specialist Centre from January 2019 to October 2019. The blood bank and haematology workstation both...

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Bibliographic Details
Main Authors: Kamal, F (Author), Monir, MA (Author), Rahmat, M (Author), Saman, WAWM (Author)
Format: Article
Language:English
Published: 2020
Subjects:
PATHOLOGISTS Q-PROBES
Quality of care
REASONS
Rejection rates
Sample rejection
SPECIMEN REJECTION
Tertiary centre
Online Access:View Fulltext in Publisher
Description
Summary:The Malaysian Society for Quality in Health (MSQH), recommended a rejection rate of less than 1%. Many studies reported rejection rates of 0.1% to 3.49%. This study was conducted at the UiTM Medical Specialist Centre from January 2019 to October 2019. The blood bank and haematology workstation both rejected 84 (5.7%) and 560 (3.38%) samples, respectively. The main causes of sample rejection were clotted and lysed samples. Most of the rejected samples came from the wards, followed by the emergency department. This study showed the need for improvement in venipuncture techniques and types of equipment.
DOI:10.21834/e-bpj.v5i13.2104

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