Improving the Service Operations of Fast-food Restaurants
In the food industry, it is important for an organization to leverage their customer's satisfaction and this can be achieved through superior customer service. The goals of this study were to investigate the causes and problems faced by the selected restaurant and to provide suggestions on how...
Main Authors: | Kanyan, A (Author), Ngana, L (Author), Voon, BH (Author) |
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Format: | Article |
Language: | English |
Published: |
2016
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Subjects: | |
Online Access: | View Fulltext in Publisher |
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