The influence of system quality characteristics on health care providers' performance: Empirical evidence from Malaysia

The influence of system quality characteristics on health care providers' performance: Empirical evidence from Malaysia

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Background: The Ministry of Health Malaysia initiated the total hospital information system (THIS) as the first national electronic health record system for use in selected public hospitals across the country. Since its implementation 15 years ago, there has been the critical requirement for a syste...

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Bibliographic Details
Main Authors: Abdullah, R (Author), Salleh, MIM (Author), Zakaria, N (Author)
Format: Article
Language:English
Published: 2016
Subjects:
Care providers' performance
characteristics
Electronic health
Evaluation
IMPACT
INFORMATION-SYSTEMS
Partial least squares-structural equation modeling
PLS-SEM
RECORD
records system
SUCCESS
System quality
TECHNOLOGY
Online Access:View Fulltext in Publisher
Description
Summary:Background: The Ministry of Health Malaysia initiated the total hospital information system (THIS) as the first national electronic health record system for use in selected public hospitals across the country. Since its implementation 15 years ago, there has been the critical requirement for a systematic evaluation to assess its effectiveness in coping with the current system, task complexity, and rapid technological changes. The study aims to assess system quality factors to predict the performance of electronic health in a single public hospital in Malaysia.
DOI:10.1016/j.jiph.2016.09.002

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