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01553 am a22001813u 4500 |
| 001 |
19236 |
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|a dc
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|a Lelliott, P.
|e author
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|a Beevor, A.
|e author
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|a Hogman, G.
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|a Hyslop, H.
|e author
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|a Lathlean, J.
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|a Ward, M.
|e author
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|a Carers' and Users' Expectations of Services - User version (CUES-U): a new instrument to measure the experience of users of mental health services
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| 260 |
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|c 2001-07.
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|z Get fulltext
|u https://eprints.soton.ac.uk/19236/1/67.pdf
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|a Background: No existing instrument measures all or even most of the issues considered important by users of mental health services. Aims: To develop and test a self-assessment instrument to enable users of mental health services to rate their experience across the range of domains that they consider to be important. Method: Relevant domains were identified and a new instrument was drafted and field tested to examine its psychometric properties. Results: The 17-item, self-rated Carers' and Users' Expectations of Services - User version (CUES-U) appears acceptable to most service users. Its items have reasonable test-retest reliability and a 'total CUES-U score' correlates significantly with a total score of the Health of the Nations Outcome Scales (Spearman's =0.42; P < 0.01). Conclusions: The development and testing of CUES-U suggest that it might be feasible to apply a self-rated measure of the expectations and experience of users of mental health services.
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|a Article
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