Implementation of Discourse Network Analysis Related to News regarding PT Pertamina's Consumer Needs, Satisfaction, and Engagement

The purpose of this study is to implement Discourse Network Analysis (DNA) and analyze the results in the formation of networks related to issues and actors in a news regarding consumer needs, satisfaction, and attachment to PT Pertamina. This study is the qualitative method that applies a qualitati...

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Bibliographic Details
Main Authors: Fernandes, A.A.R (Author), Muflikhah, L. (Author), Solimun, S. (Author)
Format: Article
Language:English
Published: Hindawi Limited 2022
Online Access:View Fulltext in Publisher