The effects of gamified customer benefits and characteristics on behavioral engagement and purchase: Evidence from mobile exercise application uses

This study investigates how gamified customer benefits (epistemic, social integrative, and personal integrative) and customer characteristics (age and experience) influence marketing outcomes, behavioral engagement and purchase, in exercise context. Using a unique data set of exercise and purchase h...

Full description

Bibliographic Details
Main Authors: Jang, S. (Author), Kim, J. (Author), Kitchen, P.J (Author)
Format: Article
Language:English
Published: Elsevier Inc. 2018
Subjects:
Online Access:View Fulltext in Publisher