A renaissance of brand experience: Advancing the concept through a multi-perspective analysis

Brand experience is one of the most promising concepts to emerge in consumer research over the last decade. However, unlike other brand-related concepts, it has often been considered implicitly, not explicitly, in consumption dynamics. This paper aims to advance knowledge of the concept through an e...

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Bibliographic Details
Main Authors: Andreini, D. (Author), Pedeliento, G. (Author), Solerio, C. (Author), Zarantonello, L. (Author)
Format: Article
Language:English
Published: Elsevier Inc. 2018
Subjects:
Online Access:View Fulltext in Publisher
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001 10.1016-j.jbusres.2018.05.046
008 220706s2018 CNT 000 0 und d
020 |a 01482963 (ISSN) 
245 1 0 |a A renaissance of brand experience: Advancing the concept through a multi-perspective analysis 
260 0 |b Elsevier Inc.  |c 2018 
856 |z View Fulltext in Publisher  |u https://doi.org/10.1016/j.jbusres.2018.05.046 
520 3 |a Brand experience is one of the most promising concepts to emerge in consumer research over the last decade. However, unlike other brand-related concepts, it has often been considered implicitly, not explicitly, in consumption dynamics. This paper aims to advance knowledge of the concept through an extensive literature review, covering studies that mention the phenomenon of brand experience both explicitly and implicitly (i.e., using relationship theory, service-dominant logic and consumer culture theory). We propose a multi-level framework encompassing the psychological, relational, social and cultural dynamic forces that may enhance the understanding of brand experience. In addressing the micro-, macro- and meso-levels of the proposed framework, we set out a research agenda designed to support a renaissance of brand experience in literature. © 2018 Elsevier Inc. 
650 0 4 |a Brand experience 
650 0 4 |a Consumer culture theory 
650 0 4 |a Literature review 
650 0 4 |a Relationship theory 
650 0 4 |a Research agenda 
650 0 4 |a Service-dominant logic 
700 1 |a Andreini, D.  |e author 
700 1 |a Pedeliento, G.  |e author 
700 1 |a Solerio, C.  |e author 
700 1 |a Zarantonello, L.  |e author 
773 |t Journal of Business Research