Network management in emergent high-tech business contexts: Critical capabilities and activities

Due to their inherent uncertainty, emerging high-tech business fields require a unique set of network management capabilities. Drawing from the dynamic capabilities literature and the networking capability literature, we develop a framework for network management in such environments. The framework...

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Bibliographic Details
Main Authors: Mohr, J.J (Author), Möller, K. (Author), Nordin, F. (Author), Ravald, A. (Author)
Format: Article
Language:English
Published: Elsevier Inc. 2018
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Online Access:View Fulltext in Publisher
Description
Summary:Due to their inherent uncertainty, emerging high-tech business fields require a unique set of network management capabilities. Drawing from the dynamic capabilities literature and the networking capability literature, we develop a framework for network management in such environments. The framework consists of three interrelated capabilities – context handling, network construction, and network position consolidation. A longitudinal case study of a start-up company in the smart energy sector validates and provides an illustrative understanding of the three capabilities. The findings identify how they are enacted through a portfolio of activities, providing a microfoundational insight into how a focal actor in an entrepreneurial and explorative manner navigates and manages a business field in the making. Our research contributes a novel conceptualization of network management capabilities with an explicit focus on attracting, establishing and managing relationships in the complex and uncertain environment of emerging high-tech fields. In addition, our research offers guidance to managers with respect to the capabilities they need to galvanize and coalesce actors in an emerging business network. © 2017 Elsevier Inc.
ISBN:00198501 (ISSN)
DOI:10.1016/j.indmarman.2017.09.024