The Role of Corporate Healthcare Instructors' Credentials and Experiences in Corporate Training

• Main Author: Napier, George Edmond
• Format: Others
• Language: en
• Published: ScholarWorks 2020
• Subjects: corporate; Credentials; experience; instructor; self-efficacy; teaching style; Other Education
• Online Access: https://scholarworks.waldenu.edu/dissertations/7830; https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=9103&context=dissertations

Corporate healthcare education has changed drastically in the last few decades with few rules for compliance or standardization. A large healthcare company in the Southeastern United States was experiencing inequitable training due to differing teaching styles and instructor skill levels. Guided by Bandura's theory of self-efficacy, the purpose of this qualitative study was to explore how corporate healthcare instructors' credentials and experiences affect their perceived self-efficacy and teaching style. Interviews were conducted with 11 purposefully selected corporate healthcare instructors from a physician education team; collected data were then coded and themed. Findings revealed 3 major themes: (a) credentials enhanced the ability to teach, (b) experiences guided each corporate healthcare instructor to their current path, and (c) both teaching styles and perceived self-efficacy were highly dependent on experiences and credentials. Perceived self-efficacy levels increased in tandem with years of experience. A professional development plan was developed to encourage a standardized teaching style for corporate healthcare instructors. Large healthcare corporations may utilize this study to influence future hiring choices by identifying positive traits for new corporate healthcare instructors, identifying instructor needs for professional development, increasing reliability in training for learners, and providing positive social change through better healthcare delivered as a result of better employee training.