Strategies for Reducing High Turnover Among Information Technology Professionals

Organizations globally are spending millions of dollars replacing information technology (IT) professionals. IT professionals, who possess technical skills and competencies that interconnect business processes, are costly to replace. There are direct and indirect costs associated when an IT professi...

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Main Author: Arnold, Lawrence Roy
Format: Others
Language:en
Published: ScholarWorks 2016
Subjects:
Online Access:https://scholarworks.waldenu.edu/dissertations/2309
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=3412&context=dissertations
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spelling ndltd-waldenu.edu-oai-scholarworks.waldenu.edu-dissertations-34122019-10-30T01:19:38Z Strategies for Reducing High Turnover Among Information Technology Professionals Arnold, Lawrence Roy Organizations globally are spending millions of dollars replacing information technology (IT) professionals. IT professionals, who possess technical skills and competencies that interconnect business processes, are costly to replace. There are direct and indirect costs associated when an IT professional leaves, such as advertising fees, headhunting fees, and project delays. Lacking a firm understanding of the reasons why IT professionals leave their positions, many business leaders do not have strategies for reducing turnover rates. Building on Herzberg's motivation-hygiene theory and March and Simon's process model of turnover, this exploratory multiple case study sought to identify the strategies that business leaders view as essential for retaining IT professionals. Semistructured interviews were conducted with 10 IT managers in the Houston, Texas, area; participants were selected using a purposive sampling technique. Thematic analysis revealed eight strategies for addressing turnover: compensation, opportunity and advancement, rewards and recognition, relationship with the supervisor and coworkers, training and development, communications, meaningful work, and flexible work schedule. Findings from this study may contribute to positive social change by providing business leaders with more insight about how they can retain IT professionals. The high turnover among IT professionals affects individuals, families, communities, organizations, and the economy. Implementing strategies to reduce turnover rates can help keep individual employees and their family members together and reduce the unemployment rates. 2016-01-01T08:00:00Z text application/pdf https://scholarworks.waldenu.edu/dissertations/2309 https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=3412&context=dissertations Walden Dissertations and Doctoral Studies en ScholarWorks Information Technology IT Professionals Job Satisfaction Retention Turnover Business
collection NDLTD
language en
format Others
sources NDLTD
topic Information Technology
IT Professionals
Job Satisfaction
Retention
Turnover
Business
spellingShingle Information Technology
IT Professionals
Job Satisfaction
Retention
Turnover
Business
Arnold, Lawrence Roy
Strategies for Reducing High Turnover Among Information Technology Professionals
description Organizations globally are spending millions of dollars replacing information technology (IT) professionals. IT professionals, who possess technical skills and competencies that interconnect business processes, are costly to replace. There are direct and indirect costs associated when an IT professional leaves, such as advertising fees, headhunting fees, and project delays. Lacking a firm understanding of the reasons why IT professionals leave their positions, many business leaders do not have strategies for reducing turnover rates. Building on Herzberg's motivation-hygiene theory and March and Simon's process model of turnover, this exploratory multiple case study sought to identify the strategies that business leaders view as essential for retaining IT professionals. Semistructured interviews were conducted with 10 IT managers in the Houston, Texas, area; participants were selected using a purposive sampling technique. Thematic analysis revealed eight strategies for addressing turnover: compensation, opportunity and advancement, rewards and recognition, relationship with the supervisor and coworkers, training and development, communications, meaningful work, and flexible work schedule. Findings from this study may contribute to positive social change by providing business leaders with more insight about how they can retain IT professionals. The high turnover among IT professionals affects individuals, families, communities, organizations, and the economy. Implementing strategies to reduce turnover rates can help keep individual employees and their family members together and reduce the unemployment rates.
author Arnold, Lawrence Roy
author_facet Arnold, Lawrence Roy
author_sort Arnold, Lawrence Roy
title Strategies for Reducing High Turnover Among Information Technology Professionals
title_short Strategies for Reducing High Turnover Among Information Technology Professionals
title_full Strategies for Reducing High Turnover Among Information Technology Professionals
title_fullStr Strategies for Reducing High Turnover Among Information Technology Professionals
title_full_unstemmed Strategies for Reducing High Turnover Among Information Technology Professionals
title_sort strategies for reducing high turnover among information technology professionals
publisher ScholarWorks
publishDate 2016
url https://scholarworks.waldenu.edu/dissertations/2309
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=3412&context=dissertations
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