A WEB PERSONALIZATION ARTIFACT FOR UTILITY-SENSITIVE REVIEW ANALYSIS

Online customer reviews are web content voluntarily posted by the users of a product (e.g. camera) or service (e.g. hotel) to express their opinions about the product or service. Online reviews are important resources for businesses and consumers. This dissertation focuses on the important consumer...

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Bibliographic Details
Main Author: Flory, Long, Mrs.
Format: Others
Published: VCU Scholars Compass 2015
Subjects:
Online Access:http://scholarscompass.vcu.edu/etd/3739
http://scholarscompass.vcu.edu/cgi/viewcontent.cgi?article=4765&context=etd