A WEB PERSONALIZATION ARTIFACT FOR UTILITY-SENSITIVE REVIEW ANALYSIS
Online customer reviews are web content voluntarily posted by the users of a product (e.g. camera) or service (e.g. hotel) to express their opinions about the product or service. Online reviews are important resources for businesses and consumers. This dissertation focuses on the important consumer...
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Format: | Others |
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VCU Scholars Compass
2015
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Online Access: | http://scholarscompass.vcu.edu/etd/3739 http://scholarscompass.vcu.edu/cgi/viewcontent.cgi?article=4765&context=etd |