Development of a framework for the measurement and control of customer support services

Bibliographic Details
Main Author:	Nuno Filipe Mesquita Carvalho
Other Authors:	Faculdade de Engenharia
Format:	Others
Language:	English
Published:	2019
Subjects:	Ciências da engenharia e tecnologias Engineering and technology
Online Access:	https://repositorio-aberto.up.pt/handle/10216/96761

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spelling	ndltd-up.pt-oai-repositorio-aberto.up.pt-10216-967612019-07-17T04:49:42Z Development of a framework for the measurement and control of customer support services Nuno Filipe Mesquita Carvalho Faculdade de Engenharia Ciências da engenharia e tecnologias Engineering and technology Ciências da engenharia e tecnologias Engineering and technology 2019-02-01T21:00:41Z 2019-02-01T21:00:41Z 2015-07-17 2015-08-06 Dissertação sigarra:35572 https://repositorio-aberto.up.pt/handle/10216/96761 201807726 eng openAccess application/pdf
collection	NDLTD
language	English
format	Others
sources	NDLTD
topic	Ciências da engenharia e tecnologias Engineering and technology Ciências da engenharia e tecnologias Engineering and technology
spellingShingle	Ciências da engenharia e tecnologias Engineering and technology Ciências da engenharia e tecnologias Engineering and technology Nuno Filipe Mesquita Carvalho Development of a framework for the measurement and control of customer support services
author2	Faculdade de Engenharia
author_facet	Faculdade de Engenharia Nuno Filipe Mesquita Carvalho
author	Nuno Filipe Mesquita Carvalho
author_sort	Nuno Filipe Mesquita Carvalho
title	Development of a framework for the measurement and control of customer support services
title_short	Development of a framework for the measurement and control of customer support services
title_full	Development of a framework for the measurement and control of customer support services
title_fullStr	Development of a framework for the measurement and control of customer support services
title_full_unstemmed	Development of a framework for the measurement and control of customer support services
title_sort	development of a framework for the measurement and control of customer support services
publishDate	2019
url	https://repositorio-aberto.up.pt/handle/10216/96761
work_keys_str_mv	AT nunofilipemesquitacarvalho developmentofaframeworkforthemeasurementandcontrolofcustomersupportservices
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Development of a framework for the measurement and control of customer support services

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