Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction

Bibliographic Details
Main Author:	Mafalda Soares Gamelas
Other Authors:	Faculdade de Economia
Format:	Others
Language:	English
Published:	2019
Subjects:	Economia e gestão Economics and Business Ciências sociais::Economia e gestão Social sciences::Economics and Business
Online Access:	https://repositorio-aberto.up.pt/handle/10216/79430

id	ndltd-up.pt-oai-repositorio-aberto.up.pt-10216-79430
record_format	oai_dc
spelling	ndltd-up.pt-oai-repositorio-aberto.up.pt-10216-794302019-06-10T04:37:38Z Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction Mafalda Soares Gamelas Faculdade de Economia Economia e gestão Economics and Business Ciências sociais::Economia e gestão Social sciences::Economics and Business 2019-02-07T05:38:24Z 2019-02-07T05:38:24Z 2015-07-24 2015-08-06 Dissertação sigarra:35586 https://repositorio-aberto.up.pt/handle/10216/79430 201400596 eng openAccess https://creativecommons.org/licenses/by-nc/4.0/ application/pdf
collection	NDLTD
language	English
format	Others
sources	NDLTD
topic	Economia e gestão Economics and Business Ciências sociais::Economia e gestão Social sciences::Economics and Business
spellingShingle	Economia e gestão Economics and Business Ciências sociais::Economia e gestão Social sciences::Economics and Business Mafalda Soares Gamelas Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction
author2	Faculdade de Economia
author_facet	Faculdade de Economia Mafalda Soares Gamelas
author	Mafalda Soares Gamelas
author_sort	Mafalda Soares Gamelas
title	Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction
title_short	Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction
title_full	Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction
title_fullStr	Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction
title_full_unstemmed	Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction
title_sort	hotel guests' participation on the facebook platform of international hospitality brands - complaint analysis and customer satisfaction
publishDate	2019
url	https://repositorio-aberto.up.pt/handle/10216/79430
work_keys_str_mv	AT mafaldasoaresgamelas hotelguestsparticipationonthefacebookplatformofinternationalhospitalitybrandscomplaintanalysisandcustomersatisfaction
_version_	1719202387376209920

Hotel Guests' Participation on the Facebook Platform of International Hospitality Brands - Complaint Analysis and Customer Satisfaction

Similar Items