Creating More Credible and Likable Travel Recommender Systems: The Influence of Virtual Agents on Travel Recommender System Evaluation

To help online trip planners, some online travel agencies and travel service providers have adopted travel recommender systems. Although these systems are expected to support travelers in complex decision-making processes, they are not used efficiently by travelers due to a lack of confidence in the...

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Bibliographic Details
Main Author: Yoo, Kyung Hyan
Other Authors: Gretzel, Ulrike
Format: Others
Language:en_US
Published: 2011
Subjects:
Online Access:http://hdl.handle.net/1969.1/ETD-TAMU-2010-05-7984