Creating a generic service product structure in a banking system renewal project
The financial sector is facing serious threats from technology innovation, regulatory changes and non-traditional new entry companies. The customer expectations are rising and more is requested from service providers all over the scale. Banks are competing against flexible and agile new-comers focus...
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| Format: | Others |
| Language: | English |
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University of Oulu
2017
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| Online Access: | http://urn.fi/URN:NBN:fi:oulu-201704251575 http://nbn-resolving.de/urn:nbn:fi:oulu-201704251575 |