An experimental investigation of the interaction between feedback and goals on staff resource allocation

Approved for public release; distribution is unlimited. === The Department of Defense Information Technology budget stands at nine billion dollars and is under severe scrutiny while the backlog of required software continues to grow. It is thereby necessary to improve the efficiency of managing the...

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Bibliographic Details
Main Author:	Roylance, Timothy M.
Other Authors:	Abdel-Hamid, Tarek
Language:	en_US
Published:	Monterey, California. Naval Postgraduate School 2012
Online Access:	http://hdl.handle.net/10945/8371

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spelling	ndltd-nps.edu-oai-calhoun.nps.edu-10945-83712015-06-20T16:02:33Z An experimental investigation of the interaction between feedback and goals on staff resource allocation Roylance, Timothy M. Abdel-Hamid, Tarek Sengupta, Kishore Naval Postgraduate School Department of Systems Management Approved for public release; distribution is unlimited. The Department of Defense Information Technology budget stands at nine billion dollars and is under severe scrutiny while the backlog of required software continues to grow. It is thereby necessary to improve the efficiency of managing the software process. This thesis uses the Systems Dynamic Model of Software Project Management to investigate the effects of stated goals and project feedback on project manager behavior. Specifically, the experiment focuses on how software project managers allocate resources in both factual and erroneous feedback environments. The effect of goals and feedback on manager performance are measured in terms of staffing level decisions, percent of staff allocated to quality assurance activities, estimated schedule; estimated programmer productivity, and estimated cost. The results show that manager performance is highly sensitive to stated goals. 2012-08-09T19:20:26Z 2012-08-09T19:20:26Z 1996-06 Thesis http://hdl.handle.net/10945/8371 en_US This publication is a work of the U.S. Government as defined in Title 17, United States Code, Section 101. As such, it is in the public domain, and under the provisions of Title 17, United States Code, Section 105, it may not be copyrighted. Monterey, California. Naval Postgraduate School
collection	NDLTD
language	en_US
sources	NDLTD
description	Approved for public release; distribution is unlimited. === The Department of Defense Information Technology budget stands at nine billion dollars and is under severe scrutiny while the backlog of required software continues to grow. It is thereby necessary to improve the efficiency of managing the software process. This thesis uses the Systems Dynamic Model of Software Project Management to investigate the effects of stated goals and project feedback on project manager behavior. Specifically, the experiment focuses on how software project managers allocate resources in both factual and erroneous feedback environments. The effect of goals and feedback on manager performance are measured in terms of staffing level decisions, percent of staff allocated to quality assurance activities, estimated schedule; estimated programmer productivity, and estimated cost. The results show that manager performance is highly sensitive to stated goals.
author2	Abdel-Hamid, Tarek
author_facet	Abdel-Hamid, Tarek Roylance, Timothy M.
author	Roylance, Timothy M.
spellingShingle	Roylance, Timothy M. An experimental investigation of the interaction between feedback and goals on staff resource allocation
author_sort	Roylance, Timothy M.
title	An experimental investigation of the interaction between feedback and goals on staff resource allocation
title_short	An experimental investigation of the interaction between feedback and goals on staff resource allocation
title_full	An experimental investigation of the interaction between feedback and goals on staff resource allocation
title_fullStr	An experimental investigation of the interaction between feedback and goals on staff resource allocation
title_full_unstemmed	An experimental investigation of the interaction between feedback and goals on staff resource allocation
title_sort	experimental investigation of the interaction between feedback and goals on staff resource allocation
publisher	Monterey, California. Naval Postgraduate School
publishDate	2012
url	http://hdl.handle.net/10945/8371
work_keys_str_mv	AT roylancetimothym anexperimentalinvestigationoftheinteractionbetweenfeedbackandgoalsonstaffresourceallocation AT roylancetimothym experimentalinvestigationoftheinteractionbetweenfeedbackandgoalsonstaffresourceallocation
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An experimental investigation of the interaction between feedback and goals on staff resource allocation

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