End-User Computing strategy in the United States Marine Corps

Approved for public release, distribution is unlimited === The use of End-User computing (EUC) in the Marine Corps has increased dramatically in recent years. As Marine Corps-sponsored programs progressed, large General Services Administration (GSA) contracts were established which made it relativel...

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Bibliographic Details
Main Author: Myers, John D.
Other Authors: Dolk, Daniel
Language:en_US
Published: Monterey, California. Naval Postgraduate School 2013
Online Access:http://hdl.handle.net/10945/30703
Description
Summary:Approved for public release, distribution is unlimited === The use of End-User computing (EUC) in the Marine Corps has increased dramatically in recent years. As Marine Corps-sponsored programs progressed, large General Services Administration (GSA) contracts were established which made it relatively easy for government agencies to acquire microcomputers. A strongly centralized strategy, successful in the management of the Marine Corps' mainframe systems, was adopted for the EUC program. This thesis concludes that the centralized strategy embraced by the Marine Corps is inappropriate to contend with the problems faced at the end-user level. End-users must be made an active part of the EUC processes for lasting success. More importantly, current inadequacies in support and education must be addressed immediately to ensure effective use of the assets already procured.