Investigating the relationship between customer wait time and operational availability through simulation modeling
Customer Wait Time (CWT) measures all supply chain processes, from the time a customer places an order until the item is delivered. The Marine Corps intermediate supply activity, the Supply Management Unit (SMU), has the primary task of reducing the amount of time it takes for the operating forces t...
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Monterey, California. Naval Postgraduate School
2013
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Online Access: | http://hdl.handle.net/10945/27914 |