Investigating the relationship between customer wait time and operational availability through simulation modeling

Customer Wait Time (CWT) measures all supply chain processes, from the time a customer places an order until the item is delivered. The Marine Corps intermediate supply activity, the Supply Management Unit (SMU), has the primary task of reducing the amount of time it takes for the operating forces t...

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Bibliographic Details
Main Authors: Thorn, Dustin, Hubbard, Matt
Other Authors: Doerr, Kenneth
Published: Monterey, California. Naval Postgraduate School 2013
Online Access:http://hdl.handle.net/10945/27914