Combating the military's escalating pharmacy costs: a lean Six Sigma approach

Combating the military's escalating pharmacy costs: a lean Six Sigma approach

MBA Professional Report === Approved for public release; distribution is unlimited === The pharmacy operations of three military, Medical Treatment Facilities (MTF) were observed, to determine possible process improvements and cost saving mechanisms that may be achieved through Lean Six Sigma method...

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Bibliographic Details
Main Authors: Nuce, James, Sikora, Tom, Robinson, Lydia
Other Authors: Heath, Susan
Published: Monterey, California. Naval Postgraduate School 2012
Online Access:http://hdl.handle.net/10945/10316
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spelling ndltd-nps.edu-oai-calhoun.nps.edu-10945-103162015-05-06T03:58:18Z Combating the military's escalating pharmacy costs: a lean Six Sigma approach Nuce, James Sikora, Tom Robinson, Lydia Heath, Susan Apte, Uday Kang, Keebom Naval Postgraduate School (U.S.) MBA Professional Report Approved for public release; distribution is unlimited The pharmacy operations of three military, Medical Treatment Facilities (MTF) were observed, to determine possible process improvements and cost saving mechanisms that may be achieved through Lean Six Sigma methodologies. After mapping the processes of each facility (one large, one medium, and one small) each was modeled and validated in order to forecast potential savings, increases in efficiency, and/or waste reduction while either maintaining or improving customer satisfaction (i.e., processing times). The research proved that Lean Six Sigma methodologies can be implemented within pharmacy operations, often at little or zero cost, while realizing significant savings and increased customer satisfaction. 2012-08-22T15:31:56Z 2012-08-22T15:31:56Z 2008-12 Thesis http://hdl.handle.net/10945/10316 This publication is a work of the U.S. Government as defined
in Title 17, United States Code, Section 101. As such, it is in the
public domain, and under the provisions of Title 17, United States
Code, Section 105, is not copyrighted in the U.S. Monterey, California. Naval Postgraduate School
collection NDLTD
sources NDLTD
description MBA Professional Report === Approved for public release; distribution is unlimited === The pharmacy operations of three military, Medical Treatment Facilities (MTF) were observed, to determine possible process improvements and cost saving mechanisms that may be achieved through Lean Six Sigma methodologies. After mapping the processes of each facility (one large, one medium, and one small) each was modeled and validated in order to forecast potential savings, increases in efficiency, and/or waste reduction while either maintaining or improving customer satisfaction (i.e., processing times). The research proved that Lean Six Sigma methodologies can be implemented within pharmacy operations, often at little or zero cost, while realizing significant savings and increased customer satisfaction.
author2 Heath, Susan
author_facet Heath, Susan
Nuce, James
Sikora, Tom
Robinson, Lydia
author Nuce, James
Sikora, Tom
Robinson, Lydia
spellingShingle Nuce, James
Sikora, Tom
Robinson, Lydia
Combating the military's escalating pharmacy costs: a lean Six Sigma approach
author_sort Nuce, James
title Combating the military's escalating pharmacy costs: a lean Six Sigma approach
title_short Combating the military's escalating pharmacy costs: a lean Six Sigma approach
title_full Combating the military's escalating pharmacy costs: a lean Six Sigma approach
title_fullStr Combating the military's escalating pharmacy costs: a lean Six Sigma approach
title_full_unstemmed Combating the military's escalating pharmacy costs: a lean Six Sigma approach
title_sort combating the military's escalating pharmacy costs: a lean six sigma approach
publisher Monterey, California. Naval Postgraduate School
publishDate 2012
url http://hdl.handle.net/10945/10316
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