Two essays on employee brand behavior

This dissertation offers two essays on the engendering and the consequences of employee brand behavior. The first essay addresses the impact of employee brand behavior on customer experience in the retail environment. Retailers, with some exceptions, paid relatively little attention to the role that...

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Bibliographic Details
Main Author: Siqueira, Jose R.
Format: Others
Published: NSUWorks 2017
Subjects:
Online Access:http://nsuworks.nova.edu/hsbe_etd/129
http://nsuworks.nova.edu/cgi/viewcontent.cgi?article=1128&context=hsbe_etd