A Model for Cultural Resistance in Business Process Re-engineering Failure
The need for a new way of conducting organizational business has been identified as essential to remaining competitive. Increasingly, businesses and organizations have turned to redesigning or re-engineering operational business processes to improve performance and competitiveness. Business process...
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NSUWorks
1997
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| Online Access: | http://nsuworks.nova.edu/gscis_etd/408 |