Conceptualising quality in health care as perceived and experienced by households : a case study of privatising Zambia Consolidated Copper Mines, Luanshya Division.
Donabedian’s framework, based on the structure, processes and outcomes is widely used to assess quality in health care studies. This study argued the relevance of Donabedian’s framework in exploring changes of quality in health care as perceived and experienced by households. The study was conducte...
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| Format: | Others |
| Language: | en |
| Published: |
2010
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| Online Access: | http://hdl.handle.net/10539/7658 |