Information technology, knowledge management and competitiveness: an empirical study in the South African hospitality context
The current contribution of the hospitality industry to South Africa’s GDP is estimated at 8.7% and this is targeted to increase to 9.4% by 2015. Yet, hospitality organisations in South Africa are under increasing pressure to remain competitive. One emerging school of thought links knowledge to comp...
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| Format: | Others |
| Language: | en |
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2012
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| Online Access: | http://hdl.handle.net/10539/11575 |