Profit vs customer : a comparative analysis of the financial perormance goal orientations

Which goal orientation results in better performance? A profit orientation or a customer orientation? To date, researchers have presented opposing arguments with respect to this important issue, stating that both orientations lead to above average returns. Therefore this papers seeks to address t...

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Bibliographic Details
Main Author: Ziyambi, Christabel
Other Authors: Raina, Raj
Language:en
Published: University of Pretoria 2018
Subjects:
Online Access:http://hdl.handle.net/2263/64833
Ziyambi, C 2017, Profit vs customer : a comparative analysis of the financial perormance goal orientations, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/64833>