An engineering approach to business transformation
Organisations are subject to change in their environments. In response to these changes, they have the option of transformation - a process of realignment in order to adapt to their circumstances. There are various approaches in management theory and in the consulting industry whereby organisatio...
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Language: | en |
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University of Pretoria
2017
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Online Access: | http://hdl.handle.net/2263/61364 Moll, CM 1998, An engineering approach to business transformation, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/61364> |
Summary: | Organisations are subject to change in their environments. In response to these changes,
they have the option of transformation - a process of realignment in order to adapt to
their circumstances. There are various approaches in management theory and in the
consulting industry whereby organisations can realign themselves. These approaches
vary from behavioural approaches, management approaches, information technology
approaches and financial approaches. Generally they tend to focus on only some of the
components of business transformation and neglect those that are outside the boundaries
of the particular subject area ofthe approach.
Industrial Engineering is a cross-functional discipline that focuses on the improvement of
business systems. The author believes that Industrial Engineering provides the right
theoretical home for these approaches, and has the ability to integrate the various
methods because of its cross-functional perspective. Also, the foundations of many of
the current approaches are without substance. It is in these areas where the author
believes Industrial Engineering can provide a vast contribution. This thesis uses a generic engineering approach in order to define an integrated and
comprehensive framework for business transformation. In doing so, the Industrial Engineering
discipline is expanded. This framework is known as Business Engineering.
The approach that is presented is based on a phased process consisting of the following
elements:
• A business analysis phase.
• A business design phase.
• A business transformation phase.
• A business operation phase.
These phases are executed through the application of the fundamental engineering skills
of innovation, systems thinking and the application of the sciences. === Organisasies word beinvloed deur verandering in hul omgewings. As 'n reaksie hierop
kan organisasies getransformeer word - 'n proses van herbelyning ten einde die organisasie
in staat te stel om aan te pas by hierdie veranderings. Daar bestaan verskeie benaderings
in die bestuursteorie en die konsultasie-industrie waardeur organisasies hulself
kan herbelyn. Hierdie benaderings wissel van gedragswetenskaplike benaderings, bestuurswetenskaplike
benaderings, benaderings wat baseer is op die implementering van
inligtingtegnologie en finansiele benaderings. Dit fokus egter in die algemeen slegs op
sommige van die komponente van besigheidstransformasie en ignoreer die komponente
wat buite die grense van die spesifieke vakgebied is.
Bedryfsingenieurswese is 'n kruisfunksionele dissipline wat fokus op die verbetering van
besigheidstelsels. Die outeur glo dat Bedryfsingenieurswese die regte teoretiese tuiste
bied vir besigheidstransformasiemetodieke. Bedryfsingenieurswese het, vanwee die
kruisfunksionele benadering, die vermoe om die verskillende metodieke te integreer. Die
teoretiese grondslag van verskeie van die bestaande benaderings is nie altyd suiwer nie en die outeur is van mening dat Bedryfsingenieurswese grootliks kan bydra tot 'n suiwerder
teoretiese grondslag.
'n Generiese ingenieursbenadering word gevolg om 'n omvattende en ge!ntegreerde
raamwerk vir besigheidstransformasie saam te stel en die grense van bedryfsingenieurswese
hierdeur uit te brei. Hierdie raamwerk staan bekend as Besigheidsingenieurswese.
Die benadering wat gevolg word is baseer op 'n die fases van 'n proses wat uit die volgende
elemente bestaan:
• 'n Besigheidsanalisefase.
• 'n Besigheidsontwerpfase.
• 'n Besigheidstransformasiefase.
• 'n Besigheidsbedryfsfase.
Hierdie fases word uitgevoer deur die toepassing van die fundamentele ingenieursvaardighede
naamlik innovasie, sisteemdenke en die toepassing van wetenskaplike metodes. === Thesis (PhD)--University of Pretoria, 1998. === Industrial and Systems Engineering === PhD === Unrestricted |
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