Consistency and standardization of service brands in a franchise system

Franchising has proved to be one of the fastest growing business model with a high success rate and an emerging means of supporting economic growth. With this success has come increasing competition. Product and service differentiation is one major ways to competitiveness however franchise models se...

Full description

Bibliographic Details
Main Author: Thobejane, Letlhogonolo
Other Authors: Morokane, Pride
Language:en
Published: University of Pretoria 2017
Subjects:
Online Access:http://hdl.handle.net/2263/59787
Thobejane, L 2017, Consistency and standardization of service brands in a franchise system, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/59787>