Understanding flow and chunking constructs in self service technologies
When developing new services on SSTs it is very important to keep in mind what the user experience is when using it and that this experience will vary across different types of users. This study intends to investigate the flow experience of users when presented with different types of menu options (...
| Main Author: | |
|---|---|
| Other Authors: | |
| Language: | en |
| Published: |
2014
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/2263/40763 Esterhuyse, J 2013, Understanding flow and chunking constructs in self service technologies, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/40763> |