The application of informal feedback intervention as a communication management tool in learning organisations
Feedback is an essential component of the communication process. Feedback reveals how participants assign meanings and how these meanings are negotiated through interaction (Verwey, In: Lubbe and Puth 1994:64). Feedback also ensures the success of the communicated message and determines whether the...
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2013
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| Online Access: | http://hdl.handle.net/2263/28437 Jacobs, DC 2006-10-05, The application of informal feedback intervention as a communication management tool in learning organisations, PhD Thesis, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/28437> http://upetd.up.ac.za/thesis/available/etd-10052005-151625/ |