Factors that influence prepaid churn subscribers when choosing a mobile-service provider
High prepaid subscriber churn impacts on the service provider's profitability, financial evaluation and resource utilisation. Simultaneously it deprives subscribers of improved service because service providers are committing resources to subscriber acquisition and the management of subscriber...
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University of Pretoria
2013
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| Online Access: | http://hdl.handle.net/2263/26323 Mankum, E 2011, Factors that influence prepaid churn subscribers when choosing a mobile-service provider, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/26323 > http://upetd.up.ac.za/thesis/available/etd-07152012-133330/ |