Evaluating the impact of local government performance management systems on service delivery

Evaluating the impact of local government performance management systems on service delivery

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This research study intended to evaluate the impact of Local Government Performance Management System (PMS) on service delivery using Tshwane’s Roads and Stormwater division. === Graduate School of Business Leadership === (M.B.A.)

Bibliographic Details
Main Author: Ramuvhundu, Matshidze Nicholas
Other Authors: Dludlu, D.A.
Published: 2012
Subjects:
Local government
Roads
Service delivery
Performance management
Online Access:http://hdl.handle.net/10500/6377
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spelling ndltd-netd.ac.za-oai-union.ndltd.org-unisa-oai-uir.unisa.ac.za-10500-63772019-04-26T03:36:19Z Evaluating the impact of local government performance management systems on service delivery Ramuvhundu, Matshidze Nicholas Dludlu, D.A. Local government Roads Service delivery Performance management This research study intended to evaluate the impact of Local Government Performance Management System (PMS) on service delivery using Tshwane’s Roads and Stormwater division. Graduate School of Business Leadership (M.B.A.) 2012-09-04T11:04:50Z 2012-09-04T11:04:50Z 2012-09-04 Research Report http://hdl.handle.net/10500/6377
collection NDLTD
sources NDLTD
topic Local government
Roads
Service delivery
Performance management
spellingShingle Local government
Roads
Service delivery
Performance management
Ramuvhundu, Matshidze Nicholas
Evaluating the impact of local government performance management systems on service delivery
description This research study intended to evaluate the impact of Local Government Performance Management System (PMS) on service delivery using Tshwane’s Roads and Stormwater division. === Graduate School of Business Leadership === (M.B.A.)
author2 Dludlu, D.A.
author_facet Dludlu, D.A.
Ramuvhundu, Matshidze Nicholas
author Ramuvhundu, Matshidze Nicholas
author_sort Ramuvhundu, Matshidze Nicholas
title Evaluating the impact of local government performance management systems on service delivery
title_short Evaluating the impact of local government performance management systems on service delivery
title_full Evaluating the impact of local government performance management systems on service delivery
title_fullStr Evaluating the impact of local government performance management systems on service delivery
title_full_unstemmed Evaluating the impact of local government performance management systems on service delivery
title_sort evaluating the impact of local government performance management systems on service delivery
publishDate 2012
url http://hdl.handle.net/10500/6377
work_keys_str_mv AT ramuvhundumatshidzenicholas evaluatingtheimpactoflocalgovernmentperformancemanagementsystemsonservicedelivery
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