Development and validation of an integrated model for evaluating e-service quality, usability and user experience (e-SQUUX) of Web-based applications in the context of a University web portal
Text in English === Developments in Internet technology and pervasive computing over the past two and half decades have resulted in a variety of Web-based applications (WBAs) that provide products and services to online users or customers. The Internet is used not only to transfer information via th...
Main Author: | Ssemugabi, Samuel |
---|---|
Other Authors: | De Villiers, Mary Ruth |
Format: | Others |
Language: | en |
Published: |
2019
|
Subjects: | |
Online Access: | http://hdl.handle.net/10500/26005 |
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