The relationship between organisational commitment, career adaptability and retention factors within the retail sector in the Western Cape

• Main Author: Jabaar, Rugshana
• Other Authors: Ferreira, Nadia
• Format: Others
• Language: en
• Published: 2017
• Subjects: Career adaptability; Organisational commitment; Retention factors; Retention practices; Socio-demographic variables; 658.314096873; Employee motivation > South Africa > Western Cape; Organizational commitment > South Africa > Western Cape; Career development > South Africa > Western Cape; Quality of work life > South Africa > Western Cape; Adaptability (Psychology) > South Africa > Western Cape; Adjustment (Psychology) > South Africa > Western Cape; Work > South Africa > Western Cape > Psychological aspects; Job satisfaction > South Africa > Western Cape; Commitment (Psychology) > South Africa > Western Cape; Employee retention > South Africa > Western Cape; Labor turnover > South Africa > Western Cape; Retail trade > South Africa > Western Cape > Management; Retail trade > South Africa > Western Cape > Employees; Retail trade > South Africa > Western Cape
• Online Access: Jabaar, Rugshana (2017) The relationship between organisational commitment, career adaptability and retention factors within the retail sector in the Western Cape, University of South Africa, Pretoria, <http://hdl.handle.net/10500/23230>; http://hdl.handle.net/10500/23230

The objectives of the research were to examine the relationship between organizational commitment, career adaptability and retention factors within the retail sector in the Western Cape and to determine whether the demographical variables (age, gender, race, marital status, tenure and job level) influence an employees’ decision to stay with or to leave the organisation. A cross-sectional quantitative, correlational research approach was followed wherein a nonprobability convenience sampling (N=224) of permanent customer service employees of a reputable retail store in the Western Cape was used. The data were collected by means of Organisational Commitment Questionnaire (OCQ by Meyer & Allen, 1997), Career Adapt-Abilities Scale (CAAS by Savickas & Porfeli, 2012) and Retention Factor Measurement Scale (RFMS by Döckel, 2003). Correlational analysis revealded that statistical significant and positive relationships exist between organisational commitment, career adaptability and retention factors. A stepwise regression analysis indicated that organisational commitment and career adaptability significantly and positively predict retention factors. Tests for mean differences revealed that some differences do exists in organisational commitment, career adaptability and retention factors in terms of demographical variables (age, gender, race, marital status, tenure and job level). Recommendations are suggested for use by human resource managers and practitioners in terms of retention strategies and practices, specifically within the retail sector === Human Resource Management === M. Com. (Human Resource Management)