Communication between healthcare workers and Isizulu speaking female patients at the Scottsville clinic, Pietermaritzburg, South Africa.
This study sought to establish some ofthe problems that occur during a consultation process between a healthcare worker and a patient, such as intangible and tangible verbal/nonverbal communication problems. Tangible nonverbal problems refer to eye contact, gestures, body posture and facial expressi...
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Language: | en |
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2011
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Online Access: | http://hdl.handle.net/10413/3851 |