Adult user perceptions of library services provided by the Bessie Head Library in Pietermaritzburg, Msunduzi, KwaZulu-Natal.
This study examined the quality of service provided by the Bessie Head Library from the perspective of the adult users of the library. The study assessed the adult users’ perceptions of the quality of service and determined the level of user satisfaction at the Bessie Head Library. The purpose of th...
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| Language: | en |
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2011
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| Online Access: | http://hdl.handle.net/10413/3260 |