An analytical instrument to measure the status of an organisation business process capability

D.Phil. (Engineering Management) === This research has its roots in Engineering Management, where the premise of improving and managing efficiency, effectiveness, productivity and quality is the most common and accepted source of organizational excellence and performance. This dissertation addresses...

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Bibliographic Details
Main Author: Vermeulen, Andre
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/10210/8431