Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector

M.Tech. Construction Management === The delivery of low income housing in South African Public Subsidized Schemes is plagued with quality issues, inevitably leading to poor levels of client and more importantly, end-user satisfaction. The characteristics of Small and Medium Enterprise (SME) contract...

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Published:	2015
Subjects:	Construction industry - South Africa - Gauteng - Quality control Construction industry - South Africa - Gauteng - Management Low-income housing - South Africa - Gauteng Small business - South Africa - Gauteng
Online Access:	http://hdl.handle.net/10210/14568

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spelling	ndltd-netd.ac.za-oai-union.ndltd.org-uj-uj-141312016-08-16T03:59:41ZQuality management practices of small and medium enterprise contractors in the Gauteng low income residential sectorConstruction industry - South Africa - Gauteng - Quality controlConstruction industry - South Africa - Gauteng - ManagementLow-income housing - South Africa - GautengSmall business - South Africa - GautengM.Tech. Construction ManagementThe delivery of low income housing in South African Public Subsidized Schemes is plagued with quality issues, inevitably leading to poor levels of client and more importantly, end-user satisfaction. The characteristics of Small and Medium Enterprise (SME) contractors who operate in this sector, together with external factors in the operating environment, all contribute to poor quality. Quality Management (QM) practices among the contractors are not widely documented hence, this study aimed to explore these practices in the Gauteng low income residential sector. Therefore, the objectives of the study aimed to establish the following: current QM practices; adequacy of such practices; barriers to effective QM practices and the presence of critical success factors for effective QM practices...2015-09-16Thesisuj:14131http://hdl.handle.net/10210/14568University of Johannesburg
collection	NDLTD
sources	NDLTD
topic	Construction industry - South Africa - Gauteng - Quality control Construction industry - South Africa - Gauteng - Management Low-income housing - South Africa - Gauteng Small business - South Africa - Gauteng
spellingShingle	Construction industry - South Africa - Gauteng - Quality control Construction industry - South Africa - Gauteng - Management Low-income housing - South Africa - Gauteng Small business - South Africa - Gauteng Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector
description	M.Tech. Construction Management === The delivery of low income housing in South African Public Subsidized Schemes is plagued with quality issues, inevitably leading to poor levels of client and more importantly, end-user satisfaction. The characteristics of Small and Medium Enterprise (SME) contractors who operate in this sector, together with external factors in the operating environment, all contribute to poor quality. Quality Management (QM) practices among the contractors are not widely documented hence, this study aimed to explore these practices in the Gauteng low income residential sector. Therefore, the objectives of the study aimed to establish the following: current QM practices; adequacy of such practices; barriers to effective QM practices and the presence of critical success factors for effective QM practices...
title	Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector
title_short	Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector
title_full	Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector
title_fullStr	Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector
title_full_unstemmed	Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector
title_sort	quality management practices of small and medium enterprise contractors in the gauteng low income residential sector
publishDate	2015
url	http://hdl.handle.net/10210/14568
_version_	1718377416070529024

Quality management practices of small and medium enterprise contractors in the Gauteng low income residential sector

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