Die meting van Sasol hittebrandstowwe se dienskwaliteit in die bemarking van brandolies met behulp van die SERVQUAL tegniek

• Main Author: Fourie, Petrus Johannes
• Published: 2015
• Subjects: Sasol (Firm); Petroleum industry and trade - South Africa; Customer services
• Online Access: http://hdl.handle.net/10210/14546

M.Com. === Please refer to full text to view abstract