Customer value creation in the South African mobile telecommunications industry

M.Phil. (Business Management) === The purpose of the research was to explicate business competitive challenges through increasing scientific knowledge relating to the effect of Value Chain on the Customer Experience within the South African Mobile Telecommunications industry. Operators display a ten...

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Bibliographic Details
Main Author: Phukuile, Eldon
Published: 2015
Subjects:
Online Access:http://hdl.handle.net/10210/13716