An evaluation of the quality of service within Barclays Retail Banking Mauritius
M.B.A. === Assessment of the service quality in the banking sector is necessary to obtain general performance result for both bankers and customers. Barclays presence in Mauritius dates back to 1919, and since that time the Bank has played a key role in the expansion of business on the island. Barcl...
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2012
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| Online Access: | http://hdl.handle.net/10210/7831 |