Evaluation of speaker adaptation algorithms for public access IVR server
Word processed copy. === Includes bibliographical references. === IVR servers are telephony-based applications that allow a user to interact with a series of menus in order to retrieve information. For many years users have commonly used key pads to interact with IVR servers. As a result users have...
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| Format: | Dissertation |
| Language: | English |
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University of Cape Town
2014
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| Online Access: | http://hdl.handle.net/11427/5135 |
| Summary: | Word processed copy. === Includes bibliographical references. === IVR servers are telephony-based applications that allow a user to interact with a series of menus in order to retrieve information. For many years users have commonly used key pads to interact with IVR servers. As a result users have experiences numerous benefits in obtaining information from these servers. However, speech recognition is fast becoming a popular way of interacting with IVR servers. ... This study is concerned with evaluating the suitability of speaker adaptation methods for improving the performance of the modern speech recognition using minimal time |
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