| Summary: | M. Tech. Business Information Systems === Enterprise Application Integration (EAI) is an integration framework that encapsulates a set of services and technologies that forms a middle tier to enable integration of varied systems and applications across the enterprise. It is a mechanism to combine processes, software, standards, and hardware to seamlessly integrate two or more enterprise application systems allowing them to operate as a unit. There are various challenges with EAI in terms of the approach, the architecture, implementation and its operation in a business environment. Even more so in a Third-party logistics (3PL) environment, where its function is directly associated with the performance of the business. Third Party Logistic is a supply chain service provider that carries out supply chain activities on behalf of a client, also known as a shipper, for part, or all of their supply chain management. However, regardless of the value put on the 3PL, IT capabilities shippers are still not satisfied with the performance, and there are no specific guidelines for EAI usage in 3PL environment. The goal of this study was to design an Enterprise Application Integration framework for Third-Party logistics.
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