Employee perceptions towards outsourcing of HIV/AIDS services

Thesis (MPhil)--Stellenbosch University, 2015. === ENGLISH ABSTRACT: This study investigates the employee perceptions towards outsourcing of HIV/AIDS services in a retail working environment. Thirty participants were included using a self-administered questionnaire. The questionnaire assessed attitu...

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Bibliographic Details
Main Author: Makwara, Tendai
Other Authors: Thomson, Elza
Format: Others
Language:en_ZA
Published: Stellenbosch : Stellenbosch University 2015
Subjects:
Online Access:http://hdl.handle.net/10019.1/98016
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spelling ndltd-netd.ac.za-oai-union.ndltd.org-sun-oai-scholar.sun.ac.za-10019.1-980162016-01-29T04:03:19Z Employee perceptions towards outsourcing of HIV/AIDS services Makwara, Tendai Thomson, Elza Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Industrial Psychology. Africa Centre for HIV/AIDS Management. UCTD AIDS (Disease) -- Patients -- Services for HIV positive persons -- Services for Employee assistance programs Occupational health services Retail trade -- Employees -- Attitudes Contracting out Thesis (MPhil)--Stellenbosch University, 2015. ENGLISH ABSTRACT: This study investigates the employee perceptions towards outsourcing of HIV/AIDS services in a retail working environment. Thirty participants were included using a self-administered questionnaire. The questionnaire assessed attitudinal disposition through questions aimed testing knowledge, preferences and environmental factors influencing perception towards alternative HTC service centres. Results show employees have positive perceptions towards the utilisation of external HTC and welfare services compared to those offered on-site. On-site employer initiated HTC services through mobile testing facilities are perceived as failing to offer privacy, anonymity and security of continued employment as testing outside the employer’s premises would provide. Outsourced services such as public hospitals or clinics are seen to offer better testing environment because of their natural health settings and non-association with the employer whose motives for providing testing services in the workplace are held in suspicion. Ninety four per cent of the employees expressed desire to have HTC services provided in the workplace. Potential utilisation level of such services dropped to 33% among these employees with 50% indicating a desire to use external health services providers. This disparity is explained by the negative environmental and social factors prevailing in the workplace which make access to HTC difficult. Recommendations for improving employee attitudes towards on-site HTC services include implementing educational programs to reduce peer stigma, scepticism to employer motives for initiating health intervention programs and demonstrating fair employment practices which do not associate HIV status with different treatment in the workplace. There is also a need for companies to plan around facilitating employee use of public health facilities even when they have on-site services to promote a perception of holistic care towards employees. AFRIKAANSE OPSOMMING: Nie beskikbaar. 2015-12-14T07:43:49Z 2015-12-14T07:43:49Z 2015-12 Thesis http://hdl.handle.net/10019.1/98016 en_ZA Stellenbosch University 55 pages : illustrations Stellenbosch : Stellenbosch University
collection NDLTD
language en_ZA
format Others
sources NDLTD
topic UCTD
AIDS (Disease) -- Patients -- Services for
HIV positive persons -- Services for
Employee assistance programs
Occupational health services
Retail trade -- Employees -- Attitudes
Contracting out
spellingShingle UCTD
AIDS (Disease) -- Patients -- Services for
HIV positive persons -- Services for
Employee assistance programs
Occupational health services
Retail trade -- Employees -- Attitudes
Contracting out
Makwara, Tendai
Employee perceptions towards outsourcing of HIV/AIDS services
description Thesis (MPhil)--Stellenbosch University, 2015. === ENGLISH ABSTRACT: This study investigates the employee perceptions towards outsourcing of HIV/AIDS services in a retail working environment. Thirty participants were included using a self-administered questionnaire. The questionnaire assessed attitudinal disposition through questions aimed testing knowledge, preferences and environmental factors influencing perception towards alternative HTC service centres. Results show employees have positive perceptions towards the utilisation of external HTC and welfare services compared to those offered on-site. On-site employer initiated HTC services through mobile testing facilities are perceived as failing to offer privacy, anonymity and security of continued employment as testing outside the employer’s premises would provide. Outsourced services such as public hospitals or clinics are seen to offer better testing environment because of their natural health settings and non-association with the employer whose motives for providing testing services in the workplace are held in suspicion. Ninety four per cent of the employees expressed desire to have HTC services provided in the workplace. Potential utilisation level of such services dropped to 33% among these employees with 50% indicating a desire to use external health services providers. This disparity is explained by the negative environmental and social factors prevailing in the workplace which make access to HTC difficult. Recommendations for improving employee attitudes towards on-site HTC services include implementing educational programs to reduce peer stigma, scepticism to employer motives for initiating health intervention programs and demonstrating fair employment practices which do not associate HIV status with different treatment in the workplace. There is also a need for companies to plan around facilitating employee use of public health facilities even when they have on-site services to promote a perception of holistic care towards employees. === AFRIKAANSE OPSOMMING: Nie beskikbaar.
author2 Thomson, Elza
author_facet Thomson, Elza
Makwara, Tendai
author Makwara, Tendai
author_sort Makwara, Tendai
title Employee perceptions towards outsourcing of HIV/AIDS services
title_short Employee perceptions towards outsourcing of HIV/AIDS services
title_full Employee perceptions towards outsourcing of HIV/AIDS services
title_fullStr Employee perceptions towards outsourcing of HIV/AIDS services
title_full_unstemmed Employee perceptions towards outsourcing of HIV/AIDS services
title_sort employee perceptions towards outsourcing of hiv/aids services
publisher Stellenbosch : Stellenbosch University
publishDate 2015
url http://hdl.handle.net/10019.1/98016
work_keys_str_mv AT makwaratendai employeeperceptionstowardsoutsourcingofhivaidsservices
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